HOW TO HIRE · CARE & SUPPORT · CHECKED OCTOBER 2026
How to hire a respite carer in the UK The checks, the questions and the paperwork.
Respite care gives a family carer a break while someone else keeps the routine going — and where that includes personal care, the agency must be registered with the regulator for your nation. This guide covers that check, the criminal record check, what to hand over before your break, the questions to ask and the help with costs.
Respite care at home is regulated in every UK nation. Here is the check, what to hand over, and what to ask.
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THE 60-SECOND VERSION
Hiring a respite carer in five steps
1Check registrationCQC, CIW, the Care Inspectorate or RQIA.
2Introduce the carer firstBefore your break.
3Write the routine downMeals, medicines, emergency contacts.
4Agree the coverHours or days, and what is included.
5Ask about helpA carer's assessment from the council or Trust.
BEFORE YOU BOOK
Check before you book
CQC registration (England)
In England, help with washing, bathing, dressing or using the toilet, given at home to someone who cannot manage it because of age, illness or disability, is the regulated activity of personal care. An agency sending a respite carer to do it must be registered with CQC for that activity; one that says it has applied is not yet registered.
Search the agency on CQC's site, open the location that runs your care, check 'personal care' is listed and read the latest rating. cqc.org.uk →
Care Inspectorate Wales, Care Inspectorate or RQIA
Wales: a domiciliary support service must register with Care Inspectorate Wales under Wales's 2016 social care regulation Act, unless an exemption applies, such as care for four or fewer named people at a time. Scotland: a care at home service may not operate unless registered with the Care Inspectorate. Northern Ireland: the RQIA registers domiciliary care agencies under the Domiciliary Care Agencies Regulations (Northern Ireland) 2007.
Wales: CIW's service directory. Scotland: the Care Inspectorate's find-care directory, with grades. Northern Ireland: RQIA's register of domiciliary care agencies. careinspectorate.scot →
Criminal record check — DBS, PVG or AccessNI
Care work with adults can get the enhanced DBS check with the adults' barred list in England and Wales, or the AccessNI equivalent in Northern Ireland; in Scotland a respite carer in a regulated role must be a PVG scheme member. You cannot apply for a DBS check on a self-employed carer yourself — they apply and show you the certificate, which has no official expiry date.
Ask to see the respite carer's certificate or PVG proof and read when it was issued. gov.uk →
Introductory agency, or you as the employer
An agency that only introduces a respite carer and has no ongoing control is outside CQC registration in England and CIW registration in Wales, so no regulator inspects the care. If you hire and pay a respite carer directly — including with direct payments — gov.uk says you are usually their employer: a contract, payslips, at least the National Minimum Wage, employers' liability insurance and payroll.
Ask in writing whether the agency employs and supervises the carer or only introduces them, and who you pay. gov.uk →
VAT
Respite care is exempt from VAT only when it is provided by a charity, a public body or a care provider registered with CQC (England), CIW (Wales), the Care Inspectorate (Scotland) or RQIA (Northern Ireland), under a care plan for the person cared for; other respite is standard-rated. A respite carer who works for themselves is not state-regulated and falls outside the exemption, but with income below £90,000 they are not VAT-registered, charge no VAT and have no VAT number.
Ask the respite carer whether their price is the full price with no VAT on top, and whether you are booking them directly or through an agency. gov.uk →
ASK THESE
“Is the agency registered for personal care?”
A good answer: Yes, with the regulator and latest report — so the respite carer is supervised.
“Can we meet the respite carer before my break?”
A good answer: Yes, an introduction visit.
“Will you keep our routine?”
A good answer: Yes, from the written notes.
“How will you reach me if something happens?”
A good answer: Agreed contact plan.
“What does the visit cover?”
A good answer: Personal care, meals, medicines, company.
“Who covers if the carer is ill?”
A good answer: Named cover.
“What check does the carer hold?”
A good answer: DBS with the adults' barred list, PVG or AccessNI.
Booking by the hour
The rate per hour or per day, and the extra for evenings, weekends and overnight cover
The minimum booking for a break and what is paid if you come home early
An introduction visit before the first break — free, or charged by the hour
What you leave out for the carer — meals, medicines, the routine written down — and what they bring
The list agreed before the first hour, ID checked, the rating, and insurance cover while they are in your home
Walk away if
No introduction before your break
Not registered
Ignores the routine notes
No handover record
No cover plan
Cash outside the agency
LOW
£26
TYPICAL
£34
HIGH
£38
What a respite carer costs: £26–£38 per hour
Respite care is charged by the hour, or by the day or week for live-in respite. Respite Care price guide →
Guide prices compiled by the Locufy team from published Irish and UK provider price lists and 2026/27 cost guides. Updated 2026.
KNOW WHAT TO LOOK FOR? NOW FIND ONE
Respite carers near you, with the badges that matter shown
ID checked, trader status and one score from every review — on the card, before you message anyone. Nearest first. No account needed to look.
The council's or Trust's look at a carer's own needs.
Handover notes
The record of the visit.
Personal care
A regulated activity.
Live-in respite
A carer staying for days or weeks.
Direct payments
Money to arrange your own support.
AFTER
When the job is done
Read the handover notesHow the time went.
Book the next breakRegular respite helps.
Ask about a carer's assessmentFrom the council or Trust.
Write the reviewHonest detail about this respite carer helps the next person choose. If it went badly, start with the make-it-right step so they can answer.
MONEY BACK
Grants that may apply
Help towards the cost of care, by nation. Attendance Allowance and Pension Age Disability Payment do not depend on having a carer; direct payments follow a care needs assessment.
DEPARTMENT FOR WORK AND PENSIONS · GRANTVerified 16 Oct 2026
Attendance Allowance
£76.70 or £114.60 a weeklower rate for help by day or by night; higher rate for help by day and night
Who: people at State Pension age or older whose disability or health condition means they need someone to help look after them
you do not need to have a carer to claim
in Scotland, Pension Age Disability Payment is claimed instead
Schemes change. The amounts above were checked on the dates shown; the official page is the one that counts.
IF IT GOES WRONG
STEP 1Complain to the respite carer directlyWrite down the date, the problem and your remedy. A respite carer who sells the care is held to reasonable care and skill by section 49 of the Consumer Rights Act 2015, and section 54 lets you insist it is put right without charge, or pay a reduced price.
STEP 2Try the make-it-right stepUnder four stars for a booked respite carer, Locufy asks whether to pass it to them first; we follow it through before the review goes up.
STEP 3CQC, CIW, the Care Inspectorate or RQIAUse the agency's complaints process first. You can then tell the regulator about the care a respite carer gave: CQC in England takes feedback on any service it registers, the Care Inspectorate in Scotland takes complaints, RQIA in Northern Ireland follows up concerns, and CIW registers services in Wales. If someone is at risk of harm, contact the council's adult social care team.
STEP 4Small claims as the last stepWhere the respite carer still refuses, the small claims routes run to £10,000 in England and Wales, £5,000 in Scotland under simple procedure and £5,000 in Northern Ireland, with no solicitor needed.
Hiring a respite carer: questions people ask
If it gives personal care, yes — with the regulator for your nation.
Ask for DBS with the adults' barred list (England, Wales), AccessNI (Northern Ireland) or PVG (Scotland).
Ask the council or Trust about a carer's assessment and direct payments; Attendance Allowance may also help.
£26 to £38 an hour, typically around £34. Overnight and live-in respite cost more than hourly visits. Read the respite care price guide for the factors, then search above to see respite carers in your area.
Not by a registered provider — VAT Notice 701/2.
Complain in writing and tell the regulator; the agency owes reasonable care and skill under the Consumer Rights Act 2015.
Checked October 2026 · https://locufy.com/uk/how-to-hire/respite-care
The five steps
Check registration. CQC, CIW, the Care Inspectorate or RQIA.
Introduce the carer first. Before your break.
Write the routine down. Meals, medicines, emergency contacts.
Agree the cover. Hours or days, and what is included.
Ask about help. A carer's assessment from the council or Trust.
Check before you book
CQC registration (England): Search the agency on CQC's site, open the location that runs your care, check 'personal care' is listed and read the latest rating.
Care Inspectorate Wales, Care Inspectorate or RQIA: Wales: CIW's service directory. Scotland: the Care Inspectorate's find-care directory, with grades. Northern Ireland: RQIA's register of domiciliary care agencies.
Criminal record check — DBS, PVG or AccessNI: Ask to see the respite carer's certificate or PVG proof and read when it was issued.
Introductory agency, or you as the employer: Ask in writing whether the agency employs and supervises the carer or only introduces them, and who you pay.
VAT: Ask the respite carer whether their price is the full price with no VAT on top, and whether you are booking them directly or through an agency.
Questions to ask
“Is the agency registered for personal care?” Yes, with the regulator and latest report — so the respite carer is supervised.
“Can we meet the respite carer before my break?” Yes, an introduction visit.
“Will you keep our routine?” Yes, from the written notes.
“How will you reach me if something happens?” Agreed contact plan.
“What does the visit cover?” Personal care, meals, medicines, company.
“Who covers if the carer is ill?” Named cover.
“What check does the carer hold?” DBS with the adults' barred list, PVG or AccessNI.