HOW TO HIRE · CHILDCARE & FAMILY

How to hire a postnatal doula in the UK
The checks, the questions and the paperwork.

Postnatal doulas are not registered by any UK regulator. Here are the checks and what to ask.

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THE 60-SECOND VERSION

Hiring a postnatal doula in five steps

  1. Meet before the birthCheck fit, training and references.
  2. Ask about vettingDBS, PVG or AccessNI.
  3. Agree visits and rateMinimum visit, hourly rate, travel.
  4. Keep medical contacts to handMidwife and health visitor.
  5. Be flexible on datesBabies arrive early and late.

BEFORE YOU BOOK

Check before you book

No register applies

No licence or statutory register applies to postnatal doulas in England, Wales, Scotland or Northern Ireland. Training is voluntary.

Ask the postnatal doula about training, phone two references and see photo ID that matches the booking.

Not a midwife or nurse

Nurses and midwives must be on the NMC register to practise. A postnatal doula gives no clinical care; if they say they are a nurse or midwife, ask for their PIN.

Search the NMC register with any PIN. nmc.org.uk →

Criminal record check — DBS, PVG or AccessNI

England and Wales: childcare can get the enhanced DBS check with barred lists, and Ofsted requires it of a registered postnatal doula. Scotland: PVG scheme membership. Northern Ireland: an enhanced AccessNI check with the children's barred list, through an Umbrella Body for the self-employed. A parent cannot apply on a carer's behalf.

Ask to see the postnatal doula's certificate — or proof of PVG membership in Scotland — and read the issue date; a DBS certificate has no official expiry. gov.uk →

Trader status and cancellation

A postnatal doula in business is a trader under the Consumer Rights Act 2015. A service agreed online, by phone or in your home can usually be cancelled within 14 days under the Consumer Contracts Regulations 2013; if you asked for it to start sooner, you pay for what was done.

Keep the booking confirmation and the written terms.

VAT

Postnatal doula support carries VAT at the standard 20% when the doula is VAT-registered; it is neither childcare from a regulated provider nor treatment by a registered health professional, so no exemption applies. A postnatal doula with takings under £90,000 is not VAT-registered and charges no VAT.

Ask the postnatal doula whether VAT is added to the hourly rate; one below the threshold adds none. gov.uk →

“What postnatal doula training do you hold?”

A good answer: A named course and families supported.

“Which criminal record check does a postnatal doula like you hold?”

A good answer: DBS, PVG or AccessNI, dated.

“What do you do on a postnatal visit?”

A good answer: Cooking, laundry, holding the baby while you rest, feeding encouragement.

“Will you give feeding support?”

A good answer: Encouragement and positioning; medical feeding problems go to your midwife or health visitor.

“What is your minimum postnatal doula visit?”

A good answer: Hours and rate.

“How flexible are you if the baby is early?”

A good answer: A plan.

“Are you insured as a doula?”

A good answer: Insurer named.

Booking by the hour

  • The rate per hour, and any higher rate for evenings or weekends
  • The minimum visit length and whether a short visit is still paid in full
  • Travel costs, and the price of a package of visits if one is offered
  • The tasks agreed before the first hour: feeding support, rest for you, meals, laundry, older children
  • ID checked, the rating, and the cancellation terms

Walk away if

  • Gives medical advice
  • No vetting check
  • Discourages contact with your midwife or health visitor
  • No written terms
  • Pressure to book many weeks
  • No references
LOW
£20
TYPICAL
£25
HIGH
£35

What a postnatal doula costs: £20–£35 per hour

Postnatal doulas charge by the hour, with a minimum visit, over the first weeks after birth. Postnatal Doula price guide →

Guide prices compiled by the Locufy team from published Irish and UK provider price lists and 2026/27 cost guides. Updated 2026.

KNOW WHAT TO LOOK FOR? NOW FIND ONE

Postnatal doulas near you, with the badges that matter shown

ID checked, trader status and one score from every review — on the card, before you message anyone. Nearest first. No account needed to look.

Or post the job free and let them come to you, or book by the hour.

  1. MeetingBefore the birth.
  2. PlanVisits, tasks, rate.
  3. First visitSettling in at home.
  4. Regular visitsPractical help and rest for parents.
  5. Winding downAs confidence grows.

Postnatal
The weeks after birth.
Health visitor
The NHS professional who supports families after birth.
Minimum visit
The fewest hours charged.
NMC PIN
A nurse's or midwife's number.
Enhanced DBS
A criminal record check for work with children.
Doula
A non-clinical supporter.

AFTER

When the job is done

Keep payment recordsAnd the agreement.
Review after the first weekHours and tasks.
Health questions go to the professionalsMidwife, health visitor, GP.
Leave the reviewOnly a booked postnatal doula can be reviewed on Locufy, so your words carry weight. If the postnatal doula got something wrong, use the make-it-right step first.

STEP 1Put the complaint to the postnatal doulaA short email is enough: what, when and what would put it right. Under the Consumer Rights Act 2015 a postnatal doula who charges for the support must take reasonable care and skill (section 49), and section 54 lets you require a fix at their expense or a reduction.
STEP 2Ask Locufy to help put it rightWhen a booked postnatal doula gets under four stars, you choose whether they see the problem first, and we follow it up with them. Then you review.
STEP 3Trading Standards, through the helplineNo regulator covers a postnatal doula, so a postnatal doula who will not engage can be referred to Trading Standards through Citizens Advice on 0808 223 1133 in England and Wales (0808 223 1144 in Welsh), Advice Direct Scotland on 0808 800 9060, or Consumerline on 0300 123 6262 in Northern Ireland.
STEP 4Take it to small claimsA claim against a postnatal doula for money back can go to court without a solicitor — £10,000 is the limit in England and Wales, £5,000 in Scotland (simple procedure) and £5,000 in Northern Ireland.

Hiring a postnatal doula: questions people ask

No. No licence or register applies in any UK nation.

Ask for an enhanced DBS check in England and Wales, PVG in Scotland or enhanced AccessNI in Northern Ireland.

No — and if they claim to be, check their NMC PIN.

£20 to £35 an hour, typically around £25. Travel and longer visits add to the cost. Open the postnatal doula price guide for the detail, then search your town above and agree the rate per hour, the minimum visit and the tasks before the first visit.

Agreed online or by phone, usually within 14 days, paying for any visits already made.

Raise it in writing; a doula in business owes reasonable care and skill under the Consumer Rights Act 2015.