Uniquely — Ballybaan

Uniquely is based at Ballybrit Business Park in Galway, and its sales outsourcing, contact centre and customer experience work is delivered for clients across Ireland. Ask whether the tasks you need can be handled remotely from its Galway base and which parts of the country it covers for your work.

Fees for virtual assistant work are usually charged by the hour or as a monthly block, and the type of task, the provider's experience and whether the work is ongoing or one-off all affect them. Ask which charging model applies to you. The Virtual Assistant price guide gives typical prices in Ireland.

Virtual assistant work has no named regulator or official register to check, so there is no separate check to make. Ask what training and experience the staff have and how they keep client information confidential. Asking for examples of similar work is a sensible way to judge suitability.

A first consultation is usually a call or meeting to outline the work, the volume of tasks and the systems you use. Ask what the consultation covers, whether it carries a charge, and what happens next. It is usual for an outsourcing business to confirm the scope of work in writing before it starts.

Uniquely has a Google rating of 3.6 from 9 reviews, and the reviews can be read on its Google Maps page at https://maps.google.com/?cid=3286825314935909562. Reading them there is a sensible step before you decide, and you can also ask the company about recent work it has done.

Have a clear description of the tasks you want done, the systems and tools you use, and the volume of work you expect. It helps to bring examples of current emails, call scripts or customer processes, and to note the timing you need the work to fit around.

You can ask for a quote by phone or through the company's website. When you get in touch, describe the tasks, the volume, whether the work is ongoing or one-off, and the systems you use. You can also send a quote request through its Locufy page.

You can compare Uniquely with other virtual assistants in Galway on Locufy by looking at the services each one offers, what each quote includes, and the experience each shows. Ask each provider how it would handle your tasks, how it reports back, and how work is confirmed in writing, so you can see which one suits you.