HOW TO HIRE · MARKETING, DESIGN & TECH · CHECKED OCTOBER 2026
How to hire IT support in Ireland
The checks, the questions and the paperwork.
An it support in Ireland costs €50–€120 per hour, typically around €75. Here is how to check that in a minute, what to ask before you book, and what you must be handed when the job is done.
- Search and compare — no account needed
- Nearest to you first
- One score from Google, Trustpilot and Locufy reviews
THE 60-SECOND VERSION
Hiring IT support in five steps
- Are you a trader, and can I see that in writing?No register covers IT support work, so trader status is what your consumer rights hang on — data Backup and Recovery — A key service in IT support is managing data backups and recovery solutions.
- How does complexity of the issue change the price?Harder work needs better tools and more setting up. — ask before the quote rather than after.
- How does technician's level of expertise change the price?Accreditation narrows the field and lifts the price. — ask before the quote rather than after.
- How does duration of the service required change the price?Work that spans two visits costs more than one long one. — ask before the quote rather than after.
- What is not included?Software Installation and Updates — IT support typically covers the installation and regular updates of software applications — get the exclusions named in the quote, because a IT support job is priced on what was agreed and not on what was assumed.
BEFORE YOU BOOK
Check before you book
No register applies
NO REGISTER APPLIES. Anyone may trade as a designer, developer or marketer, and no qualification is required. Everything that protects you is in the contract, and the clause people forget is OWNERSHIP: without an assignment in writing the creator is the first owner of copyright in what they make, so you may be paying for a licence to use your own logo or website rather than for the thing itself.
Look for the trader badge and the ID-checked badge on the Locufy profile — both are checked by us, not claimed by the provider.
What to check instead
Who owns the work on delivery, in writing — assignment, not just 'full rights'; What happens to the source files, the domain and the hosting account, named; The deliverables listed with a number — how many concepts, how many revisions; The milestones and what each payment is for; For ads, whether the spend is separate from the fee, and who holds the ad account; Two references from clients whose work you can actually see.
Ask for each of these before you agree a price, and get the answers in the same message as the quote.
Insurance
Expect professional indemnity — for tech work, ask specifically about cyber cover. From a company, ask for the insurer, the limit and the VAT number, and ask who actually attends: the team that turns up may be employed, subcontracted or both, and only one of those is supervised by the firm you are paying.
Ask to see the current certificate of insurance — the insurer's name, the limit and the date it runs to.
Trader or private seller
Under the Consumer Rights Act 2022 a trader must tell you they are a trader, and your consumer rights — work carried out with reasonable skill and care, and a cooling-off period on a contract agreed in your home or online — apply to traders and not to private sellers. On Locufy the trader status is shown on the profile.
Look for the trader badge on the Locufy profile, and ask anyone else for it in writing before you agree a price.
VAT
VAT at 13.5%, the reduced rate Revenue publishes for this service. Ask whether the price you were given includes it. A trader under the €42,500 registration threshold does not charge it; one over it must, and must show it separately.
Ask whether the figure you were given includes it, and for the VAT number if they are registered — Revenue publishes the rate for this service. revenue.ie →
A good answer: No register covers IT support work, so trader status is what your consumer rights hang on — data Backup and Recovery — A key service in IT support is managing data backups and recovery solutions.
A good answer: Harder work needs better tools and more setting up. — ask before the quote rather than after.
A good answer: Accreditation narrows the field and lifts the price. — ask before the quote rather than after.
A good answer: Work that spans two visits costs more than one long one. — ask before the quote rather than after.
A good answer: Software Installation and Updates — IT support typically covers the installation and regular updates of software applications — get the exclusions named in the quote, because a IT support job is priced on what was agreed and not on what was assumed.
A good answer: Expect professional indemnity — for tech work, ask specifically about cyber cover — network Setup and Maintenance — setting up and maintaining networks is a critical part of IT support.
A good answer: A written scope and a price before the IT support starts, and an itemised invoice after — technical Troubleshooting — IT support often includes diagnosing and resolving technical issues with hardware or software.
Getting the quote right
- Complexity of the issue — harder work needs better tools and more setting up.
- Technician's level of expertise — accreditation narrows the field and lifts the price.
- Duration of the service required — work that spans two visits costs more than one long one.
- Time required to resolve it — the first hour costs more than the ones after it.
- In writing before anyone starts — a message on Locufy counts
- What is NOT included, named
- Who actually attends, and whether they are employed or subcontracted
- The VAT number, and whether it checks out on the Revenue register
Walk away if
- They will not talk about it: complexity of the issue — harder work needs better tools and more setting up
- They will not talk about it: technician's level of expertise — accreditation narrows the field and lifts the price
- They will not talk about it: duration of the service required — work that spans two visits costs more than one long one
- A price for the IT support before anyone has asked the size, the access or the condition of what they are working on
- Cash only, or a large deposit before anything at all has started
- No written quote, or one that moves once the IT support has begun
What IT support costs: €50–€120 per hour
Most IT supports quote the job rather than the hour; the hourly rate is what the small jobs are priced from. Network setup and Software installation each carry their own band. IT Support price guide →
Guide prices compiled by the Locufy team from published Irish and UK provider price lists and 2026/27 cost guides. Updated 2026.
KNOW WHAT TO LOOK FOR? NOW FIND ONE
IT supports near you, with the badges that matter shown
ID checked, trader status and one score from every review — on the card, before you message anyone. Nearest first. No account needed to look.
Or post the job free and let them come to you, or book by the hour.
- Look firstComplexity of the issue — harder work needs better tools and more setting up — that is what the IT support is judging on the first visit, and a price given without it is a guess.
- Agree what is being doneTechnician's level of expertise — accreditation narrows the field and lifts the price — put in writing before anyone starts, because it is the document you both read back at the end.
- The work itselfDuration of the service required — work that spans two visits costs more than one long one — and anything found on the day that was not in that is priced before it is started.
- Check it togetherTime required to resolve it — the first hour costs more than the ones after it — walked against the written scope rather than against the feeling of it, while the IT support is still there.
- What you are handedThe itemised invoice and any guarantee on the workmanship and the parts, specific technology involved — what the provider brings with them is part of the price.
- Technical Troubleshooting
- IT support often includes diagnosing and resolving technical issues with hardware or software.
- Network Setup and Maintenance
- Setting up and maintaining networks is a critical part of IT support.
- Software Installation and Updates
- IT support typically covers the installation and regular updates of software applications.
- Data Backup and Recovery
- A key service in IT support is managing data backups and recovery solutions.
- Network Setup
- Involves configuring and establishing a reliable network infrastructure for homes or businesses.
- Software Installation
- Assists with the installation and configuration of software applications on devices.
AFTER
When the job is done
Hiring IT support: questions people ask
The cost of IT support can vary based on the complexity of the issue, the technician's level of expertise, and the duration of the service required. specialised services or emergency support may also incur higher charges.
The duration of an IT support job can vary widely depending on the issue at hand. Simple tasks may take as little as 30 minutes, while more complex problems could take several hours to resolve.
While general IT support can often be handled by experienced professionals, specific issues may require a qualified specialist, especially when dealing with sensitive data or complex systems. It's important to assess the nature of the problem.
Many IT support providers offer emergency or same-day services, especially for critical issues that disrupt business operations. However, availability can vary, and it's advisable to check with the provider in advance.
Yes, many IT support companies allow clients to book multiple jobs in a single visit, which can often result in cost savings. Discuss your needs with the provider to see how they can accommodate your requests.
NO REGISTER APPLIES. Anyone may trade as a designer, developer or marketer, and no qualification is required. Everything that protects you is in the contract, and the clause people forget is OWNERSHIP: without an assignment in writing the creator is the first owner of copyright in what they make, so you may be paying for a licence to use your own logo or website rather than for the thing itself.
MORE GUIDES
More hiring guides in marketing, design & tech
IT supports near you
Sources — checked October 2026
- Copyright and Related Rights Act 2000
- CCPC — your rights when you buy a service
- Consumer Rights Act 2022
- Courts Service — small claims
- Revenue — COMPUTER - HARDWARE MAINTENANCE/ REPAIR (Certain repair and related services) — Reduced rate
- Revenue — current VAT rates (effective 1 January 2026)
- Revenue — VAT thresholds: €42,500 for a person supplying services only